
Tech Mahindra Join Hands with Surance.io To Offer Global Tech Support and Cyber Protection
CIOTechOutlook Team | Thursday, 14 September 2023, 11:21 IST

Surance.io will use Tech Mahindra's multilingual assistance to engage with their worldwide clients in more than 20 languages and provide seamless services to nurture superior customer experiences as a result of this cooperation. The collaboration intends to protect insurance customers by offering round-the-clock expert support, best-in-class call center services, innovative AI-based threat detection tools, and tailored guidance to help them avoid cyber-attacks.
Vivek Agarwal, President – APJI (Enterprise), Corporate Development, Tech Mahindra, said, “The personal cyber insurance market is growing rapidly and remains relatively untapped. This presents a significant opportunity for us to create a strong presence in this market. Our offering of comprehensive end-to-end products in this domain places us in a favorable position for cross-selling and appealing to new market segments. The partnership with Surance.io will fuel the new era of cyber protection standards and steadfast our dedication to digital transformation and innovation within the global insurance industry. Together, we will redefine the benchmark for tech support excellence and spearhead a global revolution in cyber protection that will set a powerful precedent for the entire tech sector and insurance industry.”
The relationship leverages Tech Mahindra's digital and domain knowledge, as well as Surance.io's cutting-edge insurance platform, to improve client experiences and drive business growth in the fast evolving cyber insurance sector. This collaboration will provide insurance consumers with key services such as protection and recovery for social accounts, devices, smartphones, networks, and data.
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